Terms & Conditions

Introduction

Welcome to Triffle™! These Terms & Conditions ("Terms") govern your use of the Triffle mobile application (the "App") and related services, including our websites and public journey pages (collectively, the "Service"), operated by Claribee LLC ("Claribee," "we," "our," or "us"). By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Where the Service Is Offered

The Service is intended for and offered only to individuals located in the United States and Canada. We do not direct the Service to individuals in the European Economic Area, the United Kingdom, or Switzerland. If you access the Service from outside the United States or Canada, you do so on your own initiative and are responsible for complying with local laws.

Eligibility

You must be at least 18 years old. By using the Service, you represent and warrant that you meet this requirement. We may use age-assurance tools, including those provided by your device's app store, to confirm eligibility where required by law.

Your Account

When you register, you provide your email address and date of birth for age verification. Your username is generated automatically to protect your anonymity, and cannot be chosen or changed. You are responsible for keeping your account and login credentials confidential, and for all activity that occurs under your account. You agree not to impersonate others, misuse your account, or use the Service in any way that could compromise the privacy or anonymity of other users.

User Content

You may create and post journeys, progress logs, photos, comments, reactions, and other content ("User Content").

• Ownership and license. You retain ownership of your User Content. By posting it, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content solely to operate, provide, promote, and improve the Service. This license ends when you delete your User Content or your account, except to the extent your content has already been shared publicly by you, is retained in backups for a limited period, or must be retained to comply with law.
• Your responsibility. You are solely responsible for the User Content you post. You agree not to post content that is unlawful, harmful, abusive, harassing, hateful, or otherwise violates these Terms.
• Photos in progress logs. You may attach photos to progress logs using the in-app camera or by selecting images from your device's photo library. By attaching a photo, you represent that you have the right to share it and that it complies with these Terms.
• Photo processing. Photos you attach are processed on your device before upload, including resizing and conversion to a compressed format. This conversion removes embedded metadata, such as GPS location and camera details, from the file. Information visible in the image itself is not removed, so you should not attach photos showing anything you do not wish to share.
• Content review and moderation. We may review, remove, or restrict access to User Content that violates these Terms, our community standards, or applicable law. User Content, including photos, may be reviewed using automated tools, including third-party content moderation services, to help enforce these rules.

Public Sharing of Journeys

You may choose to share one of your own journeys publicly through a unique web link. You can turn public sharing off at any time, after which the link will no longer display your journey.

• License for public sharing. When you share a journey publicly, you grant us the right to make that content accessible through a public URL to anyone who has the link, for as long as public sharing remains enabled. Anyone with the link can view the shared content, and may copy, screenshot, or forward it; we cannot control what others do with content once you have shared it.
• What is shown. Your username is never displayed on public journey pages. Beyond the content of your journey itself, we do not include your account information, such as your email address, on public pages. Public journey pages are marked so that search engines do not index them, but anyone with the link can still view and share them.
• Your responsibility for personal information. We cannot control what you write or show in your journeys, logs, or photos. If you choose to include personal information, such as details about your health, relationships, finances, or location, you are solely responsible for that information when you share content publicly.
• No contacts access. Sharing works by generating a unique link that you send yourself. We do not access your device contacts when you use the Share button.

Inviting Others

You may invite others to join Triffle by copying a unique invite link or by using your device's share menu (for example, AirDrop, Messages, or Mail). We do not access your contacts when you do this. You may only invite individuals who meet our minimum age requirement, and you agree not to use invite links to send spam or unsolicited bulk messages. Any rewards connected to invitations, such as cosmetic items, have no cash value, may not be transferred or sold, and may be changed or discontinued at any time.

Notifications and Communications

• Push notifications. With your permission, we send push notifications about activity related to your account, such as when someone comments on your log or follows you, and reminders you set up to work on your journeys. Remote notifications are delivered through our push notification provider, which routes them through Apple's and Google's notification services. You can manage or turn off notifications in the App or in your device settings.
• Service emails. We may send you emails about your account, security, and changes to these Terms or our Privacy Policy. These are part of the Service and cannot be opted out of while you have an account.
• Product updates. We may also send occasional emails about product updates and announcements. You can unsubscribe from these at any time using the link in each email.
• Waitlist communications. If you previously submitted your email address through our now-discontinued waitlist form, you consent to receive communications regarding the App launch and related updates. You may opt out at any time by following the unsubscribe instructions included in these communications.

Prohibited Conduct

You agree not to:

• Use the Service for any illegal purpose.
• Harass, threaten, or abuse other users.
• Attempt to identify, contact, or reveal the real-world identity of other users without their consent.
• Upload photos that depict illegal activity, non-consensual imagery, or content that violates another person's privacy or intellectual property rights.
• Post content that infringes the rights of others, including intellectual property rights.
• Post fraudulent or misleading content.
• Spam or promote spam, including through invite links.
• Attempt to gain unauthorized access to our systems, or interfere with or disrupt the Service, including by circumventing our security, spam protection, or bot-detection measures.
• Use bots, scrapers, or other automated means to access the Service or collect content from it.

We may suspend or terminate accounts that violate these rules.

Privacy

Your use of the Service is also governed by our Privacy Policy which explains what information we collect, how we use it, and your choices. Please review it carefully.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended (CCPA), including:

• Right to know and access. You may request information about the categories and specific pieces of personal information we have collected about you, the sources, the purposes of collection, and the categories of third parties with whom we share it.
• Right to delete and correct. You may request that we delete or correct personal information we hold about you, subject to legal exceptions.
• Right to opt out of sale or sharing. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
• Right to non-discrimination. We will not deny you service, charge you a different price, or provide a different quality of service because you exercised your privacy rights.

To make a request, contact us at [email protected]. We may need to verify your identity before responding. Further details are in our Privacy Policy.

Third-Party Services

We use third-party service providers to operate, secure, and improve the Service, including providers of cloud hosting, security and bot protection, analytics and error tracking, crash reporting, automated content moderation, push notification delivery, and email delivery. These providers receive only the information necessary to perform their functions and are not permitted to use it for other purposes. Your information may be processed in accordance with their policies. See our Privacy Policy for more details.

Intellectual Property

All rights, title, and interest in the Service, excluding User Content, are owned by Claribee LLC or its licensors. "Triffle" and related logos are trademarks of Claribee LLC. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

App Store Terms

If you downloaded the App from the Apple App Store or Google Play, you acknowledge that these Terms are between you and Claribee LLC only, not Apple or Google, and that Claribee, not Apple or Google, is solely responsible for the App and its content. Apple and Google have no obligation to provide maintenance or support for the App. To the extent permitted by law, Apple has no warranty obligation with respect to the App. Claribee, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and claims under consumer protection or privacy laws. If a third party claims the App infringes its intellectual property, Claribee, not Apple, is responsible for investigating and resolving that claim. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Disclaimers

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We do not guarantee that the Service will always be safe, secure, available, or error-free. We are not responsible for any loss or harm caused by your reliance on content within the Service, including content posted by other users.

Limitation of Liability

To the maximum extent permitted by law, Claribee LLC and its affiliates, officers, and members shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising from your use of the Service.

Indemnification

You agree to indemnify and hold harmless Claribee LLC and its affiliates from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from your User Content, your use of the Service, or your violation of these Terms or the rights of others.

Termination

We may suspend or terminate your account at any time if you violate these Terms or if we decide to discontinue the Service. You may delete your account at any time. For more information, please see our Account Deletion Page. Sections that by their nature should survive termination, including ownership, disclaimers, limitation of liability, indemnification, and governing law, will survive.

Updates to Terms

We may update these Terms from time to time. If we make significant changes, we will notify you in the App or by email, and may ask you to accept the updated Terms before continuing to use the Service. Your continued use of the Service after changes take effect means you accept the updated Terms.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Nothing in this section limits any rights you have under the consumer protection laws of your province or state of residence that cannot be waived by contract.

General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right is not a waiver of that right. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. You may not transfer your rights under these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact Us

If you have questions about these Terms, please contact us at: [email protected]